1. How do you calculate your fees?
When we send you a final offer for approval, we calculate the grand total by adding up the total of the ordered products, uShoppr commission (based on the price of the products), and the fee for transporting the product from the US to your home address. Currently, uShoppr commission varies between 30% and 20% - the more you spend at an American online store, the less you have to pay uShoppr for its service.
2. What is uShoppr?
uShoppr is an American business specializing in transporting internationally products from the US to countries in Europe and Asia. Our main mission is to provide an opportunity for international buyers to purchase and receive products from online stores that do not offer shipping to their home countries.
3. How to order through uShoppr?
Our process is simple and divided into 3 easy steps - first, choose the products you want to order and copy / paste their web addresses in your shopping cart; second, enter your personal and payment information and follow the easy check out process; last, send a request to receive a detailed offer outlining all additional fees you might incur (domestic shipping within the US, sales tax, commission fee, international shipping).
4. When do I have to pay for the ordered products?
In order for us to order your products, you first need to approve your final offer we sent you that includes all additional fees and taxes. After doing so, you need to prepay the grand total and then our team in the USA will order the products for you.
5. What payment options do you offer?
We accept payments using PayPal and major credit cards.
6. When will I receive my products?
After ordering your products, they usually take up 5-7 business days to arrive at our office in New York. After receiving them, our team checks the products, repackages and ships them to you. We will provide you with an estimated arrival date once we ship your products to you.
7. What happens if a shipped package gets lost?
All lost packages are insured by us and we will either refund your payment after investigating the case, or order your products again, free of charge.
8. How to check what size I need to order?
We have developed sample size charts that you can see on our Size Charts page. Keep in mind, sizing varies between brands and you should always check the brand's size chart to make sure you order the correct size.
Don't hesitate to contact us if you have any other questions regarding our service or your order.
Enjoy your shopping from the US,